Get in touch
Suggest a topic, report an error, or just say hi — we read every message.
What we can and can't help with
MoneyHub PH is an independent Philippine personal-finance publisher. We write comparison guides and build calculators; we are not a bank, lender, insurer, broker, or agent, and we cannot open accounts, approve loans, release benefits, or access anyone's records. If your question is about a specific transaction, contact the institution directly — SSS, Pag-IBIG, PhilHealth, your bank, or your e-wallet provider.
Messages we can act on include corrections to our data, requests for a guide or calculator, questions about our methodology, and press or partnership enquiries. Corrections are the ones we prioritise: if a rate, fee, contribution table, or deadline on the site is out of date, tell us which page and what changed and we will verify it against the primary source.
We aim to reply within a few business days. We do not give individual financial advice, recommend specific products for your situation, or handle complaints on behalf of third parties.
If you are reporting a scam, the fastest route is to report it to the institution being impersonated and to the authorities. Banks and e-wallets have their own fraud hotlines and in-app reporting flows, the BSP handles complaints about supervised financial institutions, and the PNP Anti-Cybercrime Group and NBI Cybercrime Division take criminal reports. Sending us a screenshot does not stop a transfer; contacting your provider immediately sometimes does. We are still glad to receive scam examples, because they help us keep our phishing guides and quiz current, but please report them properly first.
For media enquiries, tell us your outlet, deadline, and the topic you want commentary on. For partnership or advertising enquiries, describe the format you have in mind — we keep editorial and commercial work strictly separate, and no arrangement changes a ranking, rating, or recommendation on the site.
- Include the page URL in every correction so we can verify it against the primary source.
- Never send account numbers, OTPs, passwords, PINs, or copies of IDs — we never need them and never ask for them.
- Urgent transaction problems belong with your bank, e-wallet, or agency, not with us.
- We do not sell, rent, or share the details you send through the contact form.